Testimonials
What can we help you with?
Have a read through the testimonials to help you understand some of the things we have done for clients.
We think Charlottes lovely artwork about the FWC team speaks for itself.
Pack and Sell my mums house & NDIS
I have no hesitation in recommending Michelle, there have been many times that I have used the services of Dalton Time Solutions and in all instances, I have found Michelle to be direct, honest and to the point. She has created a family budget for me setting up fortnightly payments with all of the essentials services. Which really helped me to get back on track.
On another occasion, my mum who lived in country Victoria had to go into aged care very quickly and I need to organise the cleaning up of her home which had become very run down with her illness. Within hours of calling Michelle and explaining what I needed she had organised all different sorts of people to come and quote the work needed. She then drove down with me and met with all the different people including real estate agents.
Michelle did all the talking and negotiating on my behalf. She then got in and got her hands dirty helping to sort through all the rubbish from the things we needed to keep.
NDIS
On a more regular basis, I have used Michelle’s services to go shopping for me having mobility issues it is great to know I can call on her anytime.
She is honest, reliable and always gets the job done.
Thank you, Michelle, for always being there to deal with something that I don’t want to whatever it is.
Caroline
Boronia
After 2 years of NDIS my son is smiling
A great source to find great support workers! After more than 2 years in NDIS system, my son is finally smiling and happily going out to the community with a 'stranger' who supports and gives him the right care and understanding! Thank you Michelle & Team, please continue to do what you have been doing for the community.
Cheers Shek
Best NDIS Service
You are the best service I have used since I have been on NDIS in two and a half years thank you very much for you and your staff ..you are all very helpful
Alan
Resume & De-cluttering
Life savers
I have been utilising Friends Who Care services for three years and I can’t begin to thank them enough.
Friends Who Care have assisted me in attending appointments, meal preparation, shopping, assistance around the house for me to do things and remain independent and one of the biggest highlights - a weekend away which I have not been able to do in many years.
All the support workers I have used have been fantastic. Easy to get along with, always ready to listen and make sure I am remaining as independent as possible whilst still being safe. I have even used their van that allowed me to remain in my wheelchair to travel to outings and this meant I did not have to pay for taxis.
Their caring and genuine interest in my welfare and goals is a true testament to their name.
- Jodi
My Cheer Team !!
From our very first meet & greet, I knew Michelle Dalton & her merry bunch of carefully selected workers were a great fit. So when Michelle declared she had changed the company name from “Dalton Time Solutions” to “Friends Who Care” I giggled! It was a perfect name because they really are friends who care.
I am finally achieving my goals & celebrating my successes with this wonderful group who I describe as my “cheer team”. They are flexible in the way that they support me, driving me to appointments, unpacking boxes, meal preparation, household cleaning, household maintenance, gardening, errands & so much more. And I am putting my NDIS funding to good use.
Alicia
Social & Community & Inhouse Support
A little while ago I employed a new agency to support Tiahna… I never knew how much support Michelle and her wonderful team at Friends Who Care Pty Ltd would provide me…
Thank you all of you for your work
Serena
NDIS Help
I recently utilised the services of Dalton Time Solutions and would like to thank Michelle for her invaluable assistance and commitment to ensuring my day was a success.
I required transport to a medical appointment that was about 20km away. I then needed to travel to another suburb for shopping needs.
Michelle, whilst being prompt and professional was also friendly and accommodating. I have mobility issues and Michelle helped in any way she could without hesitation.
Michelle was with me from 8:00am until 5:00pm and made my day one of ease and enjoyment. It was like spending the day with a friend. I would recommend Dalton Time Solutions and have already booked further services.
Jodi
NDIS Help Getting My House Back In Order
Good Morning Michelle,
I don’t know what I was so nervous about!
They were absolutely amazing!
I’m even more excited for next weeks visit & future visits!
Thank you so much for getting me to bite the bullet and just book sessions in last Sunday! I think I would have rung you after 5pm asked you more questions and wouldn’t have made the jump yet.. but I’m so happy and relieved I did!
Even my husband went to work this morning and said to my mum(my husband works for my parents) that they did an amazing job yesterday!
Normally James is a bit stand offish to begin with when strangers come in the house and are in his spaces but James coped really well... Laura was wonderful when she walked in the door James didn’t even give her a chance to pop her things down and finish saying hello before he was leading her outside for her to push him on his swing and both Laura and Cathy were so patient with James when he would pop in and out of the rooms for a visit to see them...
Thank you so much,
Megan
Loving the staff!
Dear Michelle
I just wanted to report back to you how well I think Liam is doing.
He has been fabulous with Jesse and really thoughtful. He is always looking out for Jesse’s best interests and proactively thinks of things Jesse would and wouldn’t like.
I’m supper impressed and love him as much as Ryan, and Kyle. Of course I love Mel and Maz as well. I recommend you and your team all the time.
Thanks for all your hard work
If you ever want to branch out we need a decent day program for kids like Jesse leaving school.
Not like you aren't already busy enough.
I can imagine Mel and Kyle running an awesome day program. With the workers you have.
Any way I said all that to tell you I think you guys are awesome.
King regards
Katrina
Down sizing Help
Dear Michelle,
Let me first say, without any exaggeration, you and your team at Friends Who Care are amazing, and certainly live up to your company name!
Thank you so much for all the incredible work you all put in the last few weeks, in many ways a ‘life saver’.
When I contacted you just a few short weeks ago we were in desperate need for help to move from downsizing from my 5 bedroom home to a much smaller 2 bedroom apartment.
The amount of packing and moving effort was huge and much greater than I and my son and his family [with 3 young children to care for] expected.
After being in the same house for 36 years, there was so much accumulated ‘stuff’, and being over 70 years of age and also my business to run, I could do little of the heavy lifting so to speak, with the Settlement deadline looming just a few weeks away we were all overwhelmed at the work required.
After I phoned you late on a Sunday – out of the ‘blue’ after not having been in touch for over 3 years - [after you first helped me after my dear wife passed away] - despite your own heavy workload – you immediately went into action, and formed a daily 3-person roster for your team to come to help pack, distribute things to charities, indeed organise it all, I was truly overwhelmed with relief and gratitude.
Each of your team were a pleasure to deal with, exceptional in their can-do attitude and that nothing was too hard to do, and were so capable and organised.
I was also so amazed and very happy - to see how well your team then helped unpack the large ’pyramid’ of moving boxes at the other end at my small apartment.
I know anyone who reads this may think I am indulging in flattery and exaggerated praise. I am not.
Friends Who Care have truly helped my family and I - when so much work was needed to be done and quickly - in such an effective, kind, caring and wonderful way.
Thank you again, with love and best wishes to you all.
Dr George Rechnitzer